Everything You're Wondering

No question too small, no concern too random. If it's not here, just ask.

BOOKING & PAYMENTS

How do I book my stay?

Easy. Hit the "Book Now" button on our website and it takes you to our booking system. Pick your dates, package, and room type. Or if you're more old school, shoot us an email or slide into our Instagram DMs. We're not picky – just tell us when you want to come and we'll sort it out.

What payment methods do you accept?

Credit cards, debit cards, bank transfers, or cash on arrival. For online bookings, we use a secure payment system. If you're paying cash, USD or IDR both work. Just let us know your plan when booking.

Can I change or cancel my booking?

Life happens, we get it. You can change dates up to 14 days before arrival, subject to availability. Cancellations more than 35 days out get 75% back. Less than 35 days, we keep the full payment. But hit us up – we're reasonable humans and will work something out if we can.

Do you require a deposit?

No, we require a full payment to secure your spot. This keeps it fair for everyone and makes sure people actually show up.

Do you offer group discounts?

Bring 4+ friends and we'll hook you up. The more people, the better the deal. Email us with your crew size and dates. We also take care of returning guests – loyalty matters here.

What's your refund policy?

Cancel 30 days before arrival: 85% refund. Cancellation 14 to 30 days prior to arrival: 30% of the package price (non-refundable). Less than 14 days: no refund, but we'll try to move your dates if possible. No-shows or early departures don't get refunds. Travel insurance is always smart – Bali belly happens.

SURF PACKAGES & LEVELS

What's the difference between Surf Guiding and Surf Coaching?

Surf Guiding is for experienced surfers (Level 3-4) who just want to find the best waves. No coaching, no video analysis, just a local guide who knows every break. Surf Coaching includes active instruction, daily video analysis, and coaches who'll push you to improve. Guiding is cheaper, coaching makes you better.

How do I know which surf level I am?

Level 1: Can catch whitewater, ready for green waves. Level 2: Catching green waves, learning to turn. Level 3: Confident on bigger waves, working on advanced moves. Level 4: Shortboards only, charging proper waves. Not sure? Start lower – better to move up than struggle.

Can I switch levels during my stay?

Absolutely. Usually takes a day or two for coaches to assess where you're at. If you're crushing it or struggling, we'll move you. No ego here – it's about getting you in the right group for maximum progression.

What if I'm between levels?

Happens all the time. Maybe you're too good for Level 2 but not quite ready for Level 3. We'll figure it out in the water. Might mean splitting time between groups, getting extra challenges in an easier group, or specific homework to level up. Our coaches are good at reading where you're at and what you need. No cookie-cutter approach here.

What if I've never surfed before?

Perfect! Book the Surf School package – it's a 3-day intensive for complete beginners. We'll teach you ocean safety, proper technique, and get you standing up before throwing you in with the regular groups. Best foundation you can get.

Can I upgrade my package after arrival?

Sure. Start with guiding and realize you want coaching? Just pay the difference. Adding the intensive package or extra sessions? No problem. Downgrading is trickier, but talk to us.

How many surf sessions per day?

Two sessions daily, every single day. Morning and afternoon. You choose how many to join – some madmen do both every day, others pick and choose. Each session is 2-4 hours depending on conditions and energy levels.

Do you offer private lessons?

Yes! Great for working on specific techniques or if you want intensive attention. Book as an add-on to any package. Our coaches also do video review sessions one-on-one if you really want to nerd out on your technique.

ACCOMMODATION

What's the difference between room types?

Dorms: 4-6 people, privacy curtains, lockers, shared bathroom. Standard Shared: Twin room shared with one other person. Standard: Twin beds, private bathroom. Superior: More space, desk included. Deluxe: Queen bed, TV, extra comfort. King Room: The works – king bed, outdoor bathroom, private terrace.

Can I book a private room as a solo traveler?

Of course! Lots of solo travelers grab private rooms. If budget's tight, try our Standard Shared – you only share with one other person, so it's way more private than dorms but half the price of going full private.

Are the dorms mixed or single-gender?

Both. We have female-only dorms and mixed dorms. Pick your vibe. Female dorms for those who prefer it, mixed dorms where most of the late-night surf talk happens. All have privacy curtains and lockers.

Can I request a specific roommate?

Traveling with friends? Just let us know when booking and we'll put you together. Can't guarantee specific room numbers, but we'll make sure you're close. First come, first served on the rooms with the best views.

Is there somewhere to store my boards?

Board racks at the camp, no worries. Your precious sticks are safe. Some rooms have balconies perfect for drying wetsuits and storing boards, but we've got communal racks for everyone. All secure, all good.

Do rooms have AC and hot water?

Every single room has AC that actually works – this is crucial in Bali. All private bathrooms have hot water. Shared bathrooms in dorms have hot water too. We're not animals. Plus blackout curtains for those dawn patrol recovery naps.

WHAT'S INCLUDED

What meals are included?

Breakfast is included with every package – proper fuel for surfing, not continental nonsense. Lunch and dinner aren't included unless you upgrade to half or full board. Plenty of amazing local spots nearby, or eat at our restaurant. Your choice.

Is surf equipment included?

Boards and leashes included with all packages. We've got everything from soft-tops to performance shortboards. Surf Coaching also includes rashguards. Bring your own if you're picky, but our quiver's solid.

Do you provide airport transfers?

If you book for longer than 7 days then it's completely free, if not we charge a small transfer fee. But regardless, we'd recommend it because it's way easier than dealing with taxi haggling after a long flight. Our driver meets you with a sign, cold water in the van. Worth the extra cost for peace of mind.

Is video analysis really daily?

For Surf Coaching, yes. Every. Single. Day. Your coach films your sessions and breaks down your technique. You can see exactly what to work on. Even get clips to take home and show off. Surf Guiding doesn't include this.

What about rashguards?

Included with Surf Coaching packages. Guiding packages need to bring their own or buy one here. Sun's brutal at the equator – you'll want one. We sell them at the camp if you forget.

What's NOT included in the price?

Lunch, dinner, drinks, airport transfers (unless booked), personal expenses, surf wax, sunscreen, reef booties, additional activities like day trips. Visa fees, flights, travel insurance. Basically anything beyond accommodation, breakfast, and surf program.

GETTING HERE & AROUND

How do I get to Kala from the airport?

We're 45 minutes from Ngurah Rai Airport. Options: Grab/taxi (about 200k IDR), or book our airport transfer. Tell drivers "Kala Surf Camp near Single Fin, Uluwatu." They'll know the area. We send exact location with booking confirmation.

Do I need a visa for Indonesia?

Most nationalities get 30 days visa on arrival for about $35 USD. Pay at the airport, easy process. Want to stay longer? We can help arrange visa extensions or visa runs. Check your passport's valid for 6 months from arrival

Should I rent a scooter?

If you can ride, absolutely. 120k/day without surf racks, 130k with racks. Freedom to explore, beat the traffic, feel like a local. Never ridden? We'll teach basics, but Bali roads aren't the place to learn from zero. Safety first.

How do you get to different surf spots?

Your surf sessions include transport – we drive, you relax. For free surfing or exploring, rent a scooter or grab a driver. Most spots are 5-20 minutes away. We'll show you the routes, share the local knowledge.

Can you help with visa extensions?

Been doing it for years. We know the process, the right agents, how to make it painless. Not the most fun day, but beats leaving paradise. Just give us a heads up and we'll sort the logistics.

Is it easy to get around Uluwatu?

Pretty easy. Uluwatu's compact – everything's within 5-20 minutes. Lots of cool cafes, restaurants, beach clubs nearby. Grab and Gojek work great for short trips. Scooter's best for freedom. Walking distance to some spots, but Bali's hot – wheels are better.

DAILY LIFE AT KALA

What's a typical day like?

Wake up for breakfast (6-11am), morning surf session (times vary with tides, sometimes we get up super early and surf before breakfast), back for lunch and chill time, afternoon session or activities, dinner wherever you want, evening hangs at camp or hit the town. Repeat. Some days we do sunset cliff trips, BBQ nights, or group activities. No rigid schedule except surf times.

What time are surf sessions?

Depends on tides and conditions. Morning session usually between 6-10am, afternoon 12-4pm. We post exact times the night before. Dawn patrol missions happen when it's worth it. Flexible based on conditions – we chase the best windows.

Can I work remotely from the camp?

Absolutely. We've got super high speed WiFi throughout with Starlink backup, chill spots to work, and the pool's right there for break time. Lots of digital nomads balance work and surf here. Just remember – it's hard to focus on Zoom calls when you've got ocean view.

What's there to do besides surfing?

Plenty. Skate bowl sessions, pool table tournaments, yoga classes, gym time. Walk to Bingin Beach, explore the cafes, catch sunset at Single Fin. Book a day trip, get a massage, or just do absolutely nothing by the pool. Some guests surf twice a day, others mix it up. That's the beauty of having everything here – you choose your own adventure.

What if I have dietary restrictions?

Let us know when booking. Vegetarian, vegan, gluten-free – we got you. Our kitchen handles most dietary needs. Bali's actually great for food restrictions, lots of healthy options everywhere. Allergies? Tell us specifics and we'll make it work.

What's the social scene like?

It's what you make it. Want to party? Uluwatu's nightlife is legendary. Want to chill? Plenty of quiet spots. Most nights, people hang at camp – pool sessions, guitar jams, good conversations. The family vibe is real but not forced. You'll find your crew.

Can non-surfers stay at the camp?

Sure! Partners, friends who just want to chill – all welcome. They can join yoga, use the pool, come on day trips. Maybe they'll even try surfing. Accommodation-only packages available. Everyone gets the same family treatment.

Is Kala good for solo travelers?

Solo travelers are our bread and butter. Most people arrive alone, leave with a crew. Shared meals, group surf sessions, and evening hangs make it impossible to stay solo unless you really try. The family vibe makes everyone feel included from day one.